Team
The Team view — the Users tab inside Organization — is where you manage who has access to your Anter workspace and what they can do. You can invite new members, change roles, and search the full user list.
Roles
Anter has three organization roles:
| Role | What they can do |
|---|---|
| Owner | Full access to all admin features, including assigning the owner role to others |
| Admin | Full access to all admin features except assigning the owner role |
| Member | Access to Chat and their own profile; cannot manage users, integrations, or org settings |
Most organizations have one or two owners and one or more admins who handle day-to-day configuration. Regular users who only need to chat with agents are members.
Inviting a user
Click Add User in the top-right corner of the Team view. Enter the user's email address and confirm. The user is added immediately with the member role.
After inviting, you can adjust their role using the role editor — see below.
New users start as members
All invitations grant the member role by default. This is intentional — it keeps new users out of admin surfaces until you've explicitly promoted them. Adjust roles right after inviting if you need to.
Editing roles
Click the Edit roles button on any user's row to open the role editor. The dialog shows the user's email and a checklist of the three roles.
Check and uncheck roles as needed and click Save roles.
Constraints:
- Only owners can assign or remove the owner role — admins cannot promote another user to owner
- An owner cannot remove their own owner role from this dialog (to prevent accidental lockout)
- At least one role must remain selected
Searching and filtering
The toolbar above the user list has a search field and two filter dropdowns:
- Search — matches against name, email, organization, and role
- Role filter — narrows to users with a specific role
- Status filter — narrows by account status
Search and filters apply to the current page only, not the full list. For large organizations, use pagination to move through pages and apply filters to narrow the results on each page.
Pagination
The user table paginates at 10, 25, or 50 rows per page — select your preferred page size from the dropdown in the footer. Use the Previous and Next buttons to navigate. The footer shows "Showing X–Y of Z" so you always know where you are.